jita 365's Privacy Policy

1 Definitions and Scope

This privacy policy ("Policy") applies to the jita 365 platform's website, mobile application, and other digital services. The key terms used in this policy are defined as follows:

• "Personal Information" — Any information that can directly or indirectly identify a specific individual, such as name, mobile number, email address, or transaction details.
• "Processing" — Any operation carried out on data, including collection, storage, use, modification, transfer, or deletion.
• "User" — Any registered or unregistered person who accesses or uses the jita 365 platform or its services.
• "Controller" — The entity operating jita 365, which makes decisions regarding the processing of data under this policy.

This policy applies only to jita 365's own services. jita 365 is not responsible for the privacy practices of third-party websites or services.

By creating an account on jita 365, the user confirms that they have read and accepted this policy. Further terms of use for the platform can be found on the jita 365 Terms and Conditions page.

2 Data Collection

jita 365 collects user information in several ways. The types of information collected are listed below:

2.1 Information You Provide Directly

Information you provide when registering, logging in, or using the service:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (for account verification)
• Payment information: bKash, Nagad, Rocket, or bank transfer account number
• Messages or complaints sent to customer support

2.2 Automatically Collected Information

Information automatically collected when you access the platform:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Device ID and mobile network information
• Page visit times, session duration, and click activity
• Referrer URL (the source from which you arrived)

2.3 Transaction and Gaming Information

Detailed records of deposit, withdrawal, and betting activity are automatically recorded. This includes the amount, method, date, and outcome of each transaction.

3 Purpose of Data Use

jita 365 uses collected information for specific and legitimate purposes. Each purpose is based on a defined legal ground:

3.1 Service Operations

Your information is used to create and verify accounts, manage the login process, process deposits and withdrawals, and provide uninterrupted betting and gaming services.

3.2 Identity Verification and Security

Identity verification is carried out to confirm the validity of each account and to prevent unauthorised access, fraud, and money laundering. This is essential to maintaining the integrity of the service.

3.3 Customer Support

Your contact information is used to respond to questions or complaints submitted via live chat or email, and to resolve any account-related issues.

3.4 Promotional Communications

With your consent, jita 365 may notify you about new offers, bonus updates, or important service changes via SMS, email, or app notifications. This consent can be withdrawn at any time.

3.5 Analysis and Improvement

User behaviour data is analysed to improve service quality, plan new features, and identify technical issues on the platform. No personal identity is revealed in this analysis.

4 Cookies and Tracking

jita 365 uses cookies and similar technologies to operate the website. Cookies are small text files stored on your device that help improve platform functionality.

4.1 Essential Cookies

The platform cannot function properly without these cookies. They are required to maintain login sessions, carry out security checks, and complete payment processes. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferred language, theme settings, or betting preferences. Disabling them means you will need to reconfigure your settings each time.

4.3 Analytics Cookies

Analytics cookies are collected to understand how long users spend on each page and which sections are visited most. This information is gathered in anonymised form.

You can disable cookies through your browser settings; however, doing so may limit some services.

5 Data Sharing and Disclosure

jita 365 never sells users' personal information. Information may be shared with third parties only in the limited and specific circumstances described below:

5.1 Service Partners

Only the minimum necessary information is shared with selected third-party service providers for payment processing (bKash, Nagad, Rocket, bank transfer), game software supply, and technical infrastructure management. These partners operate under strict confidentiality agreements and may not use the information for any other purpose.

5.2 Legal Obligations

Relevant information may be provided to authorities in response to a court order, a lawful request from an investigative body, or other legal obligations. In such cases, jita 365 will endeavour to notify the user wherever permitted by law.

5.3 Fraud and Security

Specific information may be shared at the request of relevant authorities or industry bodies for the purpose of preventing money laundering or manipulation.

5.4 Business Changes

In the event of a change in ownership or management of jita 365, user information may be transferred to the new operating entity. Prior notice will be given in such cases.

6 Data Retention and Security

6.1 Retention Period

jita 365 retains user information only for as long as it is necessary for service operations or required to meet legal obligations. Even after an account is closed, financial transaction records and identity verification records may be kept for a defined period in accordance with regulatory requirements.

6.2 Technical Safeguards

jita 365 applies the following technical measures to keep user information secure:

• Data in transit is secured through SSL (Secure Sockets Layer) encryption
• Sensitive information is stored in encrypted form in the database
• Firewalls and access controls are in place to prevent unauthorised access to servers and networks
• Regular security audits and vulnerability assessments are conducted
• Staff access to data is restricted and controlled according to role

6.3 User Responsibilities

It is your own responsibility to keep your account password confidential and not share it with anyone. If you notice any suspicious activity, notify the jita 365 support team immediately.

7 Your Rights

Every user registered with jita 365 has the following rights over their personal information:

7.1 Right to Access

You may request to know what information jita 365 holds about you. Contact the support team and the information will be provided after verification.

7.2 Right to Rectification

If your account contains incorrect or outdated information, you may request a correction. This can be done through your account settings or via support.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, financial transaction records and identity verification information may be retained for a defined period due to legal obligations.

7.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be temporarily suspended, for example when there is a dispute about the accuracy of that information.

7.5 Right to Opt Out of Promotional Communications

You may opt out of promotional emails or SMS at any time. This can be done by updating your account settings or by notifying the support team.

To exercise any of these rights or if you have any questions, use the contact details listed on our About Us page or send a message directly to the support team.

8 Protection of Minors

All services on jita 365 are for persons aged 21 or older only. Information from anyone under the age of 21 is never knowingly collected.

Age is verified at the time of registration. If a minor is subsequently identified on any account, that account will be closed immediately and the collected information will be deleted.

A note for parents: if you suspect that a minor has opened an account on jita 365, please contact the support team immediately. To learn more about responsible gaming, read our Responsible Gaming page.

9 Third-Party Links

The jita 365 platform may at times include links to third-party services, such as payment gateways or game provider interfaces. These third parties have their own privacy policies and jita 365 is not responsible for those policies.

9.1 Payment Processors

When making transactions via bKash, Nagad, Rocket, or bank transfer, relevant financial information is sent to the respective payment provider. That provider's own policies apply to the processing of this information.

9.2 Game Software Providers

Game studio software is used to deliver game services. Some data generated during gameplay may be sent to the provider's servers. jita 365 follows a minimum-necessary policy when transmitting this information.

10 Policy Changes

jita 365 reviews this privacy policy periodically and updates it when needed. Changes may be made if the scope of services expands, if there are technical changes, or due to legal requirements.

10.1 Notice of Changes

For significant changes, jita 365 will notify registered users in advance by email or app notification. For minor changes, the "Last Updated" date at the top of this page will be updated.

10.2 Continued Consent

Continuing to use the platform after a policy change means you have accepted the new policy. If you do not agree with the changes, you have the right to close your account.

If you have general questions about policy changes or use of the platform, visit our FAQ page or contact the support team directly.

11 Contact

If you have any questions or comments about this privacy policy, or wish to exercise your data rights, please contact the jita 365 support team. Our support team is available in Bengali and English, seven days a week, 24 hours a day.